Job Description

Optimization Contractor – UKG HR Service Delivery (People Assist & Doc Manager)

IMMEDIATE START 3+ month contract, may be extended

We are seeking a detail-oriented and systems-savvy Contractor to support the clean-up, optimization, and enhancement of the UKG HR Service Delivery module, including both UKG People Assist and Document Manager. This role will also partner closely with the systems team to coordinate updates and changes to our Core that impact HR Service Delivery. The ideal candidate is proactive, highly collaborative, and comfortable managing technical configurations while aligning them with business needs.

Are you a fit?

This is a Contract position with us for 3+ months and is expected to last three months with the possibility of future extension.

Additional Responsibilities

• Support ongoing clean-up, optimization, and enhancement of the UKG HR Service Delivery module (People Assist & Document Manager) – at this time most configuration is completed
• Collaborate with the systems team to coordinate our Core changes impacting HR Service Delivery
• Add new forms and knowledgebase articles within People Assist; update existing content to align with current processes
• Partner with the training team to develop and maintain standard operating procedures (SOPs)
• Create new workflows and audit existing ones for optimization and automation opportunities
• In Document Manager, review and adjust document permissions using updated our Core qualifiers
• Reorganize and update employee document folders for consistency and compliance
• Verify system integrations between our Core and HR Service Delivery to ensure accuracy and functionality
• Automate and streamline document-related processes; support and implement system upgrades including but not limited to automated process launch and bulk launching.
• Develop and update SOPs for HR Service Delivery-related processes, ensuring documentation is logical and up to date
• Collaborate regularly with HRIS analysts, HR coordinators, compensation analysts, and the training team to ensure alignment with organizational goals
• Assist with the development and delivery of training tailored for leaders and general employees to promote adoption of system improvements
• Remain flexible to support additional HR systems-related responsibilities as needed

Experience

• 3 - 5 Years of experience working directly with our UKG Pro; which is the version of Core that we use
• Exceptional understanding of UKG HR Service Delivery (People Assist and Document Manager modules) and how these interact with Core
• Maintain availability for business correspondence Monday through Friday between 9:00 a.m. and 4:00 p.m. EST
• Ability to maintain strict confidentiality of employee and company information

Preferred Experience

UKG Employee Voice

Our UKG Coaching and Development

Location Requirements

Atlanta, GA in the Battery – 2 days a week hybrid is ideal, open to national candidates working remote

Job Tags

Similar Jobs