Job Description

*3-month contract-to-hire

This is the pay range that the employer reasonably expects to pay for this position $25.50/hour - $28.50/hour

Optional Benefits: Medical, Dental, Vision, 401K

Join Ecolab’s sales team as a Corporate Account Administrative Assistant in Dallas/Fort Worth area. Within our industry leading Specialty division, this sales support opportunity will play a key role in supporting corporate account managers. This position is responsible for managing and prioritizing requests from these associates and ensures all necessary reporting, correspondence, and requests are completed in a timely, accurate and professional manner.As a critical role for the business, this position expeditiously and effectively resolves the issues and concerns of large, multi-unit corporate account customers.

What You Will Do:

• Maintain key relationships with customers and internal departments to build knowledge and understanding of customer needs and expectations
• Process and schedule new opening orders, mass product orders, recurring monthly/annual billings for digital products.
• Create, update, maintain pricing contracts utilizing our Contract Management System
• Maintain 3rd party customer catalog portals, ensuring pricing is updated when Finance communicates pricing changes.
• Communicate with executive level customers on behalf of corporate account manager as needed.
• Assist internal departments with research into customer issues (e.g., invoice discrepancies, work order analysis, reporting) and follow up on and/or resolve customer questions including product, credit, pricing, and distribution and service concerns
• Process legal contracts via AdobeSign by obtaining and reviewing financial data, ensuring details match contract, and requesting signatures. Filing executed contracts appropriately and in a timely manner.
• Establish accurate customer master data (e.g., contract alignment, discounts and special delivery instructions, billing preferences, contact information, change of ownership, new account requests, ordering exceptions, status) and making change requests through the appropriate avenues
• Utilize our SaaS website to enter customer information and create required records for order placement of our digital projects.
• Run monthly reports on a rotating basis
• Provide back-up support to other members of the administrative team in the region as requested by direct supervisor
• Ad hoc reports and projects as requested by direct supervisor

***We are looking for someone from any background whose strengths are in data analysis, multitasking, stop/starting (prioritization), communication. Advanced knowledge of Excel is a requirement. An ideal candidate is a self-starter, quick learner, logical, and open-minded. This role is best suited for a candidate who is always looking for a new challenge as the day-to-day tasks will change daily

Required Skills:

• Advanced Excel experience (vlookup, pivot tablets, concatenate, filters, etc)
• Intermediate proficiency with the Microsoft Office Suite (Word, PowerPoint, Outlook)

Preferred Skills:

• 3+ years of Sales Support experience
• 2+ years of project coordination

Education/Experience Requirement:

• High School Diploma or GED required, Bachelor Degree preferred
• 2+ years of experience in Sales Support or Project Management

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