Customer Service Representative Job at CampusPoint, Washington DC

MVBKT0ZNdGlMU2loQlB3cDhJdCtXb05qamc9PQ==
  • CampusPoint
  • Washington DC

Job Description

Are you customer-focused and energetic, and do you thrive in a fast-paced environment? Join a leading supplier of construction materials in North America as a Customer Service Representative. This role will be in their Redmond location, and you’ll join a tight-knit customer service team that is passionate about what they do and their company. They are dedicated to creating sustainable value with industry-leading products and solutions to satisfy their customers' construction needs worldwide.

Compensation: $26-$28/hr

Availability: Monday to Friday, 7:30 AM to 4 PM. Initially, training will be conducted on-site. After training, the role will transition to a hybrid model with 2 days working remotely on Mondays and Fridays, and in-office from Tuesday to Thursday.

RESPONSIBILITIES

  • Handle high-volume customer inquiries via phone, providing tailored recommendations and solutions.
  • Accurately process orders using industry software (we will train you!) like Command Alkon and JWS dispatch systems.
  • Help process and deliver competitive quotes and address customer questions with professionalism and expertise.
  • Collaborate with sales, quality assurance, and other team members to ensure order accuracy and timeliness.
  • Provide top-notch customer service, resolving concerns and building strong client relationships.
  • Other duties as assigned

QUALIFICATIONS

  • Previous customer-service experience (customer service, call center, retail, restaurant, or administrative roles).
  • Construction background or interest is a plus, but we can train anyone!
  • Strong written and verbal communication skills.
  • Comfortable with high call volumes and confident on the phone.
  • Basic math skills and familiarity with ten-key by touch.
  • Proven ability to multi-task and maintain composure in a fast-paced environment
  • Proactive, positive, energetic, and a team player

CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

If you need assistance or an accommodation due to a disability, you may contact us at hr@campuspoint.com or 1+206-783-9200 (ask to speak with an HR representative). The process is outlined in CampusPoint’s ADA Policy .

Job Tags

Local area, Remote job, Worldwide, Monday to Friday,

Similar Jobs

PSKC-Lakewood

Travel Registered Nurse Dialysis Job Job at PSKC-Lakewood

Are you a registered nurse specializing in dialysis? We have an exciting opportunity for you in Lakewood, Washington starting on 01/20/2025. With a...  ...well-being. That's why we provide 24/7 support while you travel with our company, ensuring you feel supported every step of... 

Locs of Luxey, LLC

OTR Box Truck Team Driver Job at Locs of Luxey, LLC

NOW HIRING: Over-the-Road (OTR) Box Truck Drivers Drive with Locs of Luxey! Company: Locs of Luxey Location: Nationwide (OTR...  ... We reward hustle and reliability Supportive Dispatch Team Real people who understand your job Ready to Roll? Let... 

Taylor Farms

Dispatcher Job at Taylor Farms

 ...Dispatcher About Taylor Fresh Foods, Inc. Taylor Fresh Foods, Inc. is dedicated to being North Americas favorite maker of salads...  ...necessary information provided by the coordinator. Responsible for training new additions to the dispatch team when applicable. Ensure... 

Colony Tire Corporation

Outside Sales - Atlantic Tire Distributors Job at Colony Tire Corporation

 ...Location: South Carolina Atlantic Tire Distributors is a leading turnkey wholesale partner...  ... building relationships with independent tire retailers, chain stores, and automotive...  ...Corporation provides equal employment opportunities (EEO) to all employees and applicants... 

MediaTek

2025 Summer Intern-Physical Design Engineer Job at MediaTek

 ...having the opportunity to get a glimpse of working in a leading high tech industry? Located in Austin, we are seeking a Physical Design Intern that is capable of thriving in a fast-paced environment. If you are a current student pursuing university degree or a recent...