Customer Service Rep Job at The HT Group, Beaumont, TX

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  • The HT Group
  • Beaumont, TX

Job Description

The HT Group is hiring a Customer Service Rep for a client in Beaumont. This full-time role starts in Customer Service with the opportunity to move into the Accounting department for candidates with relevant experience. This is a contract-to-hire opportunity with full-time hours, Monday through Friday, from 8:00 AM to 5:00 PM. Pay rate of $20 per hour.

Responsibilities:
  • Answer and direct incoming phone calls
  • Manage customer emails
  • Process account setup and respond to billing inquiries
  • Send invoice copies and assist with online order support
  • Fulfill daily gift card requests
  • Log and respond to customer feedback from surveys or calls
  • Assist with miscellaneous administrative tasks as needed
  • Make independent decisions to assist customers with orders and account setup
  • Collaborate with others on resolving customer issues or complaints
  • Eligible for advancement into accounting roles as positions open
Requirements:
  • High school diploma/GED
  • Office/Accounting experience preferred
  • Strong communication & customer service skills
  • Comfortable with Microsoft Word, Excel, Google Docs
  • Reliable, team-oriented, eager to learn and grow
  • Must Pass Background - No: Felonies, Violence, Theft and Pass a Drug Test
** If you meet the above requirements / qualifications, please apply with your resume for immediate consideration. **
#SETX

Job Tags

Hourly pay, Full time, Contract work, Work at office, Immediate start, Monday to Friday,

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