Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.
Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.
As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.
We are hiring service-focused individuals to join our team as Customer Service Agents . In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.
High school diploma or GED
Must be at least 18 years of age
Preferred:
Prior call center or customer service experience
Bilingual (Spanish/English) preferred but not required
Familiarity with phone-based or computer-based support environments
Authorized to work in the United States
U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
Ability to follow detailed processes and meet performance expectations
Strong communication and active listening skills
Comfortable navigating computer applications and web-based tools
Ability to work independently and remain accountable to schedules
Flexible scheduling options after certification
Paid training following successful client certification
W2 employment structure with payroll, protections, and stability
Paid time off and optional supplemental insurance (Aflac)
Household telehealth access through MDLive
Access to performance-based incentives
Career advancement pathways into support, QA, and leadership roles
All applicant information is kept confidential under EEO guidelines
Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
Follow us on Facebook at:
...FoodTech company on a mission to modernize the $300B U.S. food supply industry. Were building the platform that connects foodservice distributors, their customers, and suppliers into one place for ordering, payments, and performance tracking - making it easier to operate...
...Agency Mission to promote health and wellbeing of individuals in the community byoverseeing a partial or full week congregate Nutrition Meal Site providing home deliveredmeals.Essential Functions1. Ensures successful operation of a congregate nutrition meal...
Class A CLASS A CDL DRIVER JobRegional driver.Pay: $1,000 to $1,500Home weekly. Newer Truck. $1,500 sign on bonus. Weekly pay with an option to purchase. Family oriented. How to apply for this Driving JobFill out a Gary's Job Board application. That same application...
...dependable and detail-oriented individual to join our team as a part-time janitor. This position is for evenings and weekends,... ...5 pounds and stand for extended periods. Schedule: Day or Evening shifts during the week. Weekend availability required. Why...
...creating new legacies. Crafted Highlights: In the role of Distributor Sales Executive working in Burbank, CA, you will be part of... ...of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the...