Job Description

SQN Systems seeking a  Workday Trainer  to join us. The Workday Trainer will lead end-to-end training for the new Workday HCM and Payroll implementation project. The Trainer will build the training strategy, design role-based curricula, develop job aids, and deliver training that drives fast adoption. Support change management and act as the “voice of the user” from testing through stabilization. 

Duties and Responsibilities:

Training Strategy & Planning

• Own the Training Needs Analysis (roles, personas, impacts).
• Build the training plan and role-based curriculum aligned to the cutover schedule.
• Set success metrics and evaluation methods

Content Development

• Create concise, 508-compliant materials: instructor guides, slide decks, QRGs, SOPs, eLearning, micro-videos, and simulations.
• Maintain content version control and traceability to business processes.
• Seed and maintain realistic training data in the tenant; coordinate with security for role-based access.

Delivery & Enablement

• Deliver engaging live and virtual training classes
• Run Train-the-Trainer for agency champions and HR/payroll super-users.

Change Management

• Support change impact assessments for HCM/Payroll processes
• Draft plain-language comms (what’s changing, why, when, what to do).
• Support stakeholder mapping and readiness checks.

Testing & Go-Live Support

• Build role-based practice scripts aligned to UAT scenarios.
• Provide floor support and virtual “office hours” during go-live and first payrolls.
• Capture FAQs, refine job aids, and hand off to steady-state owners.

Required Qualifications:

• 4–6+ years in training design/delivery for Workday SaaS
• Hands-on knowledge of Workday HCM and Payroll concepts: business processes, security, time/absence, benefits, compensation, retro/pay calc, audit reports.
• Demonstrated experience training public-sector end users or large, unionized workforces.
• Strong facilitation skills (in-person and virtual), with the ability to translate complex steps into simple, repeatable actions.
• Proficiency with content tools (PowerPoint, Word, Snagit/Camtasia or equivalent; Articulate/Captivate a plus).
• Familiarity with LMS administration 
• Accessibility: Builds Section 508/ADA-compliant materials.
• Excellent writing skills; plain-language, role-based documentation

Preferred Qualifications:

• Workday Pro or Workday certification (HCM and/or Payroll).
• Experience with Workday Reporting basics (calculated fields, advanced reports) for training data and metrics.
• Experience with digital adoption platforms

Min Citizenship Status Required:  H1B

Physical Requirements:  No physical requirement is needed for this position.

Location: 90 State Circle, Annapolis, MD, in a hybrid capacity

Pay Range: $65 - $70 p/hr

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