Job Description

Vice President of Veteran Services

Location: Sheridan, WY

Reports to: Senior Vice President of Operations

Status: Full-Time | Travel Required

Make a Difference. Lead with Purpose. Serve Those Who've Served.

Volunteers of America Northern Rockies (VOA) is seeking a dynamic, strategic, and mission-driven Vice President of Veteran Services to lead and expand our impactful work with veterans across the region. This is more than a leadership opportunity—it’s a call to service for individuals who understand the sacrifice, resilience, and strength of the veteran community.

If you’re a veteran, military spouse, or former military leader, or aligned, ready to bring your leadership expertise to an organization committed to honoring and uplifting those who have served, we want to hear from you.

The Opportunity

As Vice President of Veteran Services, you will lead a portfolio of programs designed to support veterans in achieving stability, wellness, and purpose. You’ll shape strategy, manage through change, ensure program excellence, and champion innovation in how we serve those who’ve served our country.

This executive role oversees regional program operations, performance outcomes, staff development, and strategic growth. You will be a key member of our executive team, reporting directly to the Senior Vice President of Operations, and playing a critical role in ensuring every veteran receives the quality of care and respect they deserve.

What You’ll Do

• Provide strategic and operational leadership for all Veteran Services programs across multiple sites.
• Lead change management efforts that improve systems, structures, and service delivery—especially as needs evolve.
• Ensure program excellence, compliance, and client impact aligned with contractual and organizational standards.
• Build strong partnerships with military agencies, VA systems, community leaders, and advocacy groups.
• Champion innovation in veteran care—expanding services, identifying new funding streams, and scaling successful models.
• Oversee program budgets, grant reporting, and resource planning with a focus on sustainability and growth.
• Lead, coach, and mentor a high-performing team; model servant leadership rooted in accountability, adaptability, and resilience.

Who You Are

You’re a seasoned leader with a passion for serving veterans and a proven ability to guide organizations through growth and change. Whether your background is in the military, VA, or a human services organization, you’re comfortable leading in dynamic environments, building coalitions, and implementing sustainable improvements. You think strategically, act decisively, and lead with empathy and purpose.

What You Bring

Required:

• Bachelor’s degree in social services or related field.
• At least 5 years of experience managing multiple programs or service lines across various locations.
• Minimum 3 years of senior/executive leadership in healthcare, social services, or nonprofit operations.
• Demonstrated experience leading change—whether through strategic planning, program redesign, or organizational development.

Preferred:

• Master’s degree in Human Services or related field.
• 5+ years of leadership in veteran-focused programs or services.
• Prior military experience or deep knowledge of veteran issues strongly preferred.
• Experience in managing government-funded programs and working across cross-functional teams.

Why Join Us?

At VOA, you’ll find more than a job, you’ll find a mission-driven culture where your leadership drives impact. We offer:

• A values-based environment rooted in servant leadership.
• The opportunity to lead transformational initiatives that directly impact veterans.
• Competitive compensation and benefits.
• A team of committed professionals who share your purpose and drive.

Ready to Serve Again—This Time in a New Way?

Apply now to join a team that honors your experience and empowers your leadership. Help us transform lives, strengthen communities, and serve those who served our nation.

Job Tags

Similar Jobs