Job Description

Social Media Community Coordinator
Location: Farmingdale, NY

We’re looking for a Full-time Social Media Community Coordinator to join our growing team! This entry-level role is perfect for someone eager to dive into the world of digital community management and social media engagement. You’ll play a key role in listening to our audience, sparking conversations, and ensuring our brand feels approachable, authentic, and responsive across multiple platforms.

 
Please note: This role requires availability during nights and weekends , as our community is active around the clock.

What You’ll Do:

• Monitor and engage with our community daily across three Instagram accounts, TikTok, Facebook, YouTube, Pinterest, and other platforms.
• Respond to comments, DMs, and story mentions in a timely, brand-aligned, and friendly way.
• Track conversations and trends through social listening, flagging important insights and opportunities to the broader team.
• Support in creating a welcoming, engaging community experience across all social platforms.
• Collect and share feedback from our community to help shape content, product development, and brand strategy.
• Assist with light data tracking and reporting to provide insights into community engagement and growth.
• Work a flexible schedule that includes nights and weekends to ensure timely responses to our community.
• Help PR/ Influencer team to foster relationship/ outreach to content creators.
• Assist social and digital team with any marketing needs (ie: Events, activations, campaign shoots, etc.).

What We’re Looking For:

• Eager to learn and excited to grow within social media.
• A team player who thrives in a collaborative environment.
• Someone who’s proactive and willing to go the extra mile to delight our community. 
• Strong writing and interpersonal skills with a natural, friendly tone.
• Some familiarity with analytics tools (e.g., Dash Hudson, Tribe Dynamics, or similar) is a plus.

Why Join Us?

• Be part of a dynamic team where your voice and ideas matter.
• Gain hands-on experience in social media, community management, and analytics. Opportunities for growth and mentorship in the digital marketing space.
• Work in a creative, fast-paced environment where no two days are the same.

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