Job Description

About the Company : Metro One Loss Prevention Services Group, Inc. is seeking a Security Site Managers for its rapidly expanding Logistics Security Division. Metro One currently provides security services to our client’s logistics facilities throughout the United States.

About the Role : The Logistics Site Security Manager is a salaried position reporting directly to a Performance Manager. The officers and shift supervisors assigned to this location report to this position.

Responsibilities :

• Provides on-site leadership for the security personnel assigned to the facility
• Acts as the principle contact for client management at the facility
• The hiring, supervision, training, scheduling and development of all shift supervisors and officers assigned to distribution center(s)
• Achieving performance metrics established by the client for the security functions performed by Metro One officers
• The performance of all Metro One internal programs, policies and reporting
• Achieving performance metrics established by Metro One for expense control, workforce quality, staffing, scheduling and report filing
• Establishing productive, collaborative relationships with client site management and Metro One management
• Maintaining communication protocols that provide a productive client relationship
• Consistently delivering a service that exceeds client expectations
• Maintaining all patrol / fleet vehicles and equipment utilized in performance of the security function on the site
• The performance of initiatives, emergency response and other tasks required by Metro One management.

Required Skills :

• Team Leadership : Ability to lead, mentor, and motivate teams of security personnel.
• Employee Engagement : Ability to foster a positive work environment, build morale, and maintain high levels of employee satisfaction and retention.
• Conflict Resolution : Skilled in addressing, de-escalating and resolving disputes efficiently while maintaining professionalism.
• Strategic Thinking : Capable of planning and executing security initiatives to align with client goals.
• Decision-Making : Proven ability to make sound decisions under pressure and during emergencies.
• Communication : Strong verbal and written communication skills to interact effectively with teams, clients, and Metro One management.
• Commitment to Continuous Improvement : Invests in their own growth and supports the training and development of the team. Looks for ways to enhance operations and exceed client expectations.

Qualifications :

• Ideal candidates will have prior management experience.
• Security & Operations Expertise : Administrative experience in security or related fields and/or logistics operations.
• Technical Proficiency : Familiarity with security systems, tools, and reporting software.

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