Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

MS9WR0U4dGdKeTZzQnZzcDhZRjVXWXRvaGc9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

3key Consulting, Inc.

Remote Human Factors Engineer for Biopharma Medical Devices Job at 3key Consulting, Inc.

 ...based in Thousand Oaks, CA. The ideal candidate will have substantial experience in human factors engineering, particularly within medical devices, and will be responsible for ensuring that drug delivery systems adhere to usability and regulatory standards. The role... 

ChaseSource

Investment Analyst Intern Job at ChaseSource

 ...future retirement benefits are funded by investment returns from the ERS Trust, which...  ...across six main asset classes: Public Equity, Private Equity, Fixed Income, Real Estate, Hedge...  ...asset classes. Learning Objective: Intern will learn about the Trust and asset class... 

Enovis Corp

Engineering Manager, Medical Devices - R&D Leader Job at Enovis Corp

A medical technology company in Carlsbad, California, is looking for a Manager of Engineering to lead and manage engineering teams focused on developing innovative healthcare solutions. The role involves overseeing engineering plans, providing technical direction, and ensuring... 

Dephy, Inc.

Senior Soft Goods Designer Job at Dephy, Inc.

 ...mountains. Description of Role As a Senior Soft Goods Designer, you will create a variety of soft goods prototypes used on wearable...  ...: Cross-Functional Collaboration: Partner with industrial design and engineering to build and test solutions and integrate... 

Rinvio Recruitment

Physician Radiation Oncology Job at Rinvio Recruitment

 ...will work for 4 weeks each month.**Required Procedures:**- Conventional Radiotherapy- 3D Radiotherapy- External Beam Radiation (IMRT, IGRT, 3D-CRT)- Stereotactic Body Radiation Therapy (SBRT)- Stereotactic Radiosurgery- Photon Beam Radiation Therapy...