Job Description

Title : Onboarding & Systems Integration Specialist

Location : Greensboro, NC

Rate : $30 to $33 - hourly

Position Summary:

• We are seeking a Client Implementations Specialist to lead onboarding and implementation activities for enterprise-level systems, processes, and products. This role plays a critical part in ensuring successful client integrations, overseeing user acceptance testing (UAT), and providing a smooth transition experience for stakeholders. The ideal candidate will combine strong technical expertise with top-tier communication and project coordination skills.

Key Responsibilities:

• Lead client onboarding and implementation efforts, ensuring timely and successful adoption of systems and services.
• Develop and execute certification and testing plans that align with business and technical requirements.
• Coordinate product needs and timelines between internal teams and clients.
• Conduct user acceptance testing and ensure thorough documentation of test results and defects.
• Perform system configurations, data migrations, and customizations based on client requirements.
• Monitor project milestones and gather client feedback for continuous improvement.
• Maintain quality assurance and help refine testing processes to reduce risk and improve efficiency.
• Act as the primary point of contact for clients throughout the implementation lifecycle.

Required Qualifications:

• Bachelor's degree in Computer Science or related field.
• Minimum 5 years of professional experience, including:
• 3+ years in client onboarding/integration
• 3+ years in testing support for internally developed applications
• Experience with Windows and Linux systems, IBM MQ, and Connect:Direct.
• Strong understanding of XML used in messaging.
• Proficient in MS Office, especially MS Project.
• Proven understanding of SDLC and QA best practices.
• Excellent communication and documentation skills.
• Strong attention to detail and ability to manage multiple priorities.

Preferred Skills:

• Ability to build strong client relationships and guide them through decision-making.
• Experience developing test cases and implementation project plans.
• Demonstrated skill in improving testing metrics and reporting outcomes effectively.

Please connect with me at (609) 257-2872 or drop me your contact at anil.chamoli@russelltobin.com .

Anil Chamoli

Lead - Recruitment

Contact : 609-257-2872

Email : anil.chamoli@russelltobin.com

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