The Lead Dock & Door Service Technician is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment.
Essential Job Duties and Responsibilities:
Represent Bailey as the primary point of contact for all commercial Dock & Door customers within a service area
Install, service, and repair commercial/industrial doors, door opening systems, loading/warehouse docks, and dock leveling systems
Lead point of contact to mentor other technicians and be a liaison for management
Perform preventative maintenance on Bailey equipment and systems at customer sites
Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits
Ensure quality through checking for proper installation, balance, and clearance
Proactively address customer needs and expand Bailey business through prompt, friendly, and safe service
Handle other duties and special projects as assigned
What we offer:
Competitive pay
Comprehensive benefits
Multiple health plans including one plan with 100% employer paid premiums
Generous 401K matching
100% Employer paid short-term and long-term disability
Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days
A family owned and operated business that prioritizes the needs of our employees and customers
The ability to grow your career with us through substantial training opportunities for all team members. Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey University
Requirements
The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them—customers, suppliers, co-workers, and other vendors.
Education/Training/Experience:
A technical school certificate or equivalent experience in mechanical repairs
A minimum of two (2) years' experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and/or loading dock equipment.
Experience in welding, steel fabrication, and electrical.
Skills, Knowledge, and Abilities:
Strong mechanical skills
Great communication skills
Good, safe work habits
Strong diagnostic and repair skills
Able to work with minimal or no supervision in the field
License(s) or Certification(s) Required:
Valid Driver’s License
Personal Protective Equipment Required:
Steel toed, non-slip, work boots
Leather gloves, rubber gloves
Safety glasses
Hearing protection
Safety vest
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