Job Description

Job Summary

The Information Technology Specialist provides support for the IT department and end users. This role ensures that computers, hardware, software, mobile devices, networks, servers, etc are setup and working efficiently. IT Specialists are responsible for setting up devices and software to ensure new hires on onboarded efficiently. IT Specialists also maintain databases to ensure login credentials are updated and secure. It is important that IT Specialists are efficient, diligent, and accurate. The IT Department strives to be dependable and efficient.

Management Responsibilities

• Coordinate trainings with Employee Outreach Department
• Prepare for IT updates and trainings
• Work with IT Manager to ensure everything is setup and ready for new hires
• Organize, manage, and update support tasks
• Ensure IT Department is efficient and responding to task quickly
• Manage asset tracking to ensure all devices are enrolled
• Organize, manage, and update login credential, asset tracking, etc
• Provide user support
• Educate users on company software

Position Responsibilities

• Ensure that all IT trainings are organized and efficient
• Setup computers, mobile devices, etc
• Install software on company devices
• Setup IT infrastructure for jobsites and offices
• Work with Employee Outreach Department to organize and coordinate trainings, new hire orientations, etc.
• Answer support tasks with a pleasant manner
• Accurately transfer and/or take messages
• Send all messages through CMiC
• Ensure printers are properly working and employees are easily able to print
• Contribute to IT Department to ensure efficiency and accuracy
• Assist IT Manager and others as needed
• Assist in other areas as needed

Required Skills

• Pleasant, polite, and professional
• Strong Interpersonal Skills
• Organizational Skills
• Excellent written/oral communication skills
• Detail-oriented
• Preferred bachelor’s degree or higher
• Proficient company software

EEO

Job Tags

Similar Jobs