Job Description

Are you a dynamic leader ready to inspire, support, and make a lasting impact in the lives of others? At Homeward Bound , we believe every person deserves to live a full, empowered, and dignified life. As our next ICF Manager , you’ll lead from the heart, supporting teams, guiding operations, and enriching the lives of individuals with developmental disabilities across the Twin Cities.

The ICF Administrator will provide leadership, oversight, and quality assurance for our Intermediate Care Facility (ICF) Units. One home you'd be overseeing is located in Maple Grove; the other is located in Plymouth. This role is responsible for supervising program operations, ensuring regulatory compliance, supporting staff development, and promoting high-quality services for individuals served

Since 1973, HBI has proudly served our communities as a mission-driven nonprofit, and our team members say what keeps them here is the people, the relationships they build, the growth they experience, and the purpose they feel.

What You’ll Love About This Role:

• Lead with impact in an organization where your voice and vision matter
• Mentor and empower Program Managers and Direct Support Professionals
• Build deep, meaningful relationships with the people we serve
• Join a compassionate leadership team that truly supports one another
• Bring your ideas to life in a culture that values innovation and person-centered care

What You'll Do:

• Oversee ICF program operations to ensure high-quality, person-centered services and regulatory compliance
• Supervise and support the ICF Program Manager and staff, including training, performance management, and scheduling
• Ensure compliance with state and federal regulations, including VA/MOM reporting and licensing requirements
• Lead quality assurance activities, audits, investigations, and corrective actions
• Monitor health, safety, and infection control standards across sites
• Participate in direct care coverage as needed to maintain required staffing ratios
• Manage budgets, expenditures, contracts, and resources within assigned programs
• Serve as liaison with families, guardians, stakeholders, and regulatory agencies
• Participate in on-call rotation and respond to operational needs as required

Schedule:

The typical schedule will be Mon-Fri business hours, some evenings and weekends as required to maintain minimum staffing ratios.

What You Bring:

• Bachelor’s degree in health or human services or a related field
• 3+ years of supervisory experience in a human services setting
• Bachelor’s in human services + minimum 1 year direct care experience
• Valid Minnesota driver’s license with an acceptable record
• Strong knowledge of state licensing rules, DWRS funding, and disability services
• Excellent leadership, communication, and critical thinking skills

Why Join Homeward Bound?

We’re not just a workplace, we’re a community with heart. When you join our team, you're part of something bigger:

• Public Service Loan Forgiveness (PSLF) eligible employer
• 403(b) retirement plan with employer match
• Affordable Health Insurance (ICHRA plans)
• Dental, Vision, and Life Insurance
• Short- & Long-Term Disability
• Paid training and education scholarships to help you grow
• Employee Assistance Program (EAP) for well-being and work-life balance
• Optional voluntary benefits : Accident, Hospital Indemnity & Identity Protection

Full-Time | Pay: $70,000/year | Make a Difference Every Day

We are an Equal Opportunity Employer committed to fostering a diverse and inclusive team. We welcome and celebrate people of all backgrounds, abilities, identities, and experiences.

Need accommodation during the application process? Email: ddegross@hbimn.org

Ready to Take the Next Step in Your Leadership Journey?

Apply now and help shape a future where every individual is valued, empowered, and celebrated.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Experience:

• Supervising: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Plymouth, MN 55441 (Required)

Work Location: In person

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