Guest Service Agent Job at Drury Hotels, Santa Fe, NM

MWZOSEZjWmpLaVdpQVA0Zy9ZVjRYNFZp
  • Drury Hotels
  • Santa Fe, NM

Job Description

Property Location:

828 Paseo de Peralta - Santa Fe, New Mexico 87501

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US


So. Much. More.


Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
  • Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Ensure exceptional, positive experiences for our diverse team members and guests.

  • Assist guests in a friendly, efficient, courteous, and professional manner.

  • Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.

  • Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, highly organized communicators and multitaskers with these qualifications.

  • Warm and friendly manner in relating to and interacting with the public

  • Demonstrated attention to detail while handling multiple tasks simultaneously

  • Familiarity with handling money, making change, and using office machines in day-to-day activities

  • Ability to speak and receive direction (written and verbal direction) in English

  • Willingness and ability to work alone as scheduled

Rise. Shine. Work Happy.

Hiring Immediately!


At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE

Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

Job Tags

Live in, Work at office, Immediate start, Flexible hours, Night shift,

Similar Jobs

Baker Hughes

CDL Driver Class B plus Hazmat Treater / Delivery Driver Job at Baker Hughes

 ...The CDL Delivery/Treater Driver for Upstream Chemicals will be responsible for: ~ Transporting chemicals from the plant site to customer...  ...Diploma or equivalent Have a Class A CDL with Hazmat and Tanker Endorsements Demonstrate good experience in a similar driving... 

Qdoba

Miembro de la tripulación de QDOBA Mexican Eats Job at Qdoba

Siempre estamos atentos a los solicitantes que son amables, entusiastas y que realmente disfrutan sirviendo a los huspedes. Para tener xito en este puesto, debe tener experiencia previa en un puesto de servicio al cliente y un buen conocimiento de cmo funcionan las ...

Dal-Tile

A&D Sales Representative - (FT) Job at Dal-Tile

 ...Industries. Dal-Tile is seeking a dynamic Architectural Sales Rep to increase the market. The Architectural Sales Rep is responsible...  ...customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center... 

TYR Sport

Amazon Marketplace Manager Job at TYR Sport

 ...About the Role Were looking for a data-driven marketplace leader to own and scale our presence across Amazon. This role requires someone who understands the full marketplace ecosystem from content and search to advertising, logistics, and analytics and can translate... 

Hisense USA

Data Analyst Job at Hisense USA

 ...issues impacting performance Reporting & Data Enablement Build, maintain, and improve dashboards and reports using Power BI, Tableau, or similar BI tools Develop Excel- and Python-based analysis for deep dives and ad-hoc requests Ensure data accuracy, consistency...