Job Description

Are you passionate about dogs and love spending time outdoors? Do you enjoy interacting with people and helping them find the perfect pet supplies? If so, we want you on our team!

Walking Buddies is a leading provider of exceptional dog daycare and group walking services, in-home cat visits, and a well-stocked retail shop for all things canine and feline in San Francisco. We are dedicated to providing a safe, stimulating, and enriching experience for our furry clients and offering high-quality products for their owners. We are currently seeking a responsible, energetic, and dog-loving individual to join our growing team.

Position: Dog Daycare & Group Walks Attendant / Retail Associate (Full Time/Part Time)

Location: Mission District - San Francisco, CA

About the Role:

As a Dog Daycare & Group Walks Attendant / Retail Associate, you will be a key member of our team, playing a vital role in ensuring the safety, well-being, and enjoyment of our canine guests while also assisting customers in our retail shop. This is a dynamic position that involves direct interaction with dogs of all shapes and sizes, as well as engaging with dog owners and customers. You will be responsible for supervising play, leading group walks, providing a positive and engaging experience for both the dogs and their owners, and assisting customers with their retail needs.

Responsibilities:

• Dog Daycare Supervision:
• Supervising and interacting with dogs in a safe and controlled environment.
• Facilitating play and ensuring appropriate social interactions between dogs.
• Monitoring dog behavior and intervening when necessary to maintain a safe environment.
• Maintaining cleanliness and organization of play areas and facilities.
• Providing fresh water and ensuring dogs are comfortable.
• Assisting with feeding and administering medications as directed (with proper training).

• Group Walks:
• Safely and responsibly leading groups of dogs on walks to Delores Park and around the neighborhood.
• Ensuring dogs are leashed and under control at all times.
• Monitoring dog behavior and ensuring the safety of the dogs and the public.
• Maintaining a positive and energetic attitude throughout the walks.
• Following designated walking routes and schedules.

• Retail Shop Assistance:
• Greeting and assisting customers in a friendly and helpful manner.
• Providing product knowledge and recommendations to customers.
• Operating the point-of-sale (POS) system and processing transactions accurately.
• Stocking shelves and maintaining the organization and visual appeal of the retail area.
• Assisting with inventory management and receiving shipments.
• Answering customer inquiries in person, by phone, and via email.

• Client & Customer Interaction:
• Communicating effectively and professionally with dog owners and retail customers.
• Providing updates on the dogs' activities and well-being.
• Addressing any questions or concerns from clients and customers.

• General:
• Following all company policies and procedures.
• Assisting with other tasks as needed to ensure the smooth operation of the business.
• Maintaining a clean and organized work environment in all areas.

Qualifications:

• Genuine love and passion for dogs is a MUST!
• Previous experience working with dogs (personal or professional) is a must.
• Previous retail experience is a plus.
• Ability to remain calm and assertive in a variety of situations.
• Excellent observation skills and the ability to recognize dog body language.
• Physical ability to walk for extended periods and handle dogs of various sizes and temperaments.
• Ability to work independently and as part of a team.
• Reliable and punctual with a strong work ethic.
• Ability to follow instructions and adhere to safety guidelines.
• Must be comfortable working in all types of weather conditions.
• Must be able to lift and carry up to 50 pounds.
• Reliable transportation is a plus.
• Basic first aid and CPR certification (or willingness to obtain) is a plus.
• Strong communication and customer service skills.
• Ability to learn and retain product knowledge.

What We Offer:

• A fun, active, and rewarding work environment surrounded by adorable dogs!
• Opportunity to work outdoors and get exercise.
• Experience in both dog care and retail.
• Competitive pay based on experience.
• Employee discounts on pet supplies.
• Opportunities for training and growth.
• The chance to make a positive impact on the lives of dogs and their owners.

To Apply:

If you are a dedicated and enthusiastic dog lover with a knack for customer service, looking for a fulfilling and varied opportunity, we encourage you to apply! Please submit your resume and a brief summary outlining your experience and why you would be a great fit for this role.

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