Job Title: MSP Dispatcher
Location: Cleveland, OH (on site - free parking)
Job Type: Full-Time
Overview:
We’re working with a Managed Service Provider (MSP) seeking a Dispatcher to serve as a central figure in their service operations. This individual will be responsible for managing incoming support requests, scheduling resources, and helping ensure timely resolution of client issues. Experience using ConnectWise is essential, as it's the primary tool used to manage tickets, scheduling, and communication across the technical team.
Key Responsibilities:
Required Experience & Skills:
Nice to Have:
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