Director of Fulfillment Job at Confidential, Vernon Hills, IL

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  • Confidential
  • Vernon Hills, IL

Job Description

About the Role

We are seeking a Director of Fulfillment to lead our national distribution operations. This executive will be responsible for end-to-end fulfillment performance, including safety, quality, cost, delivery, and people leadership.

Key Responsibilities

  • Lead a high-volume fulfillment/distribution operation with 100+ employees.
  • Set operational strategy, budgets, and annual goals; deliver on key KPIs.
  • Drive labor planning, forecasting, and workforce optimization.
  • Implement process improvements and continuous improvement initiatives (Lean/Six Sigma).
  • Oversee shipping, receiving, vendor relationships, and facility operations.
  • Ensure compliance with OSHA, DEA, EPA, FDA, and other regulatory standards.
  • Develop and mentor a strong leadership bench at the supervisor and manager levels.
  • Partner cross-functionally with Finance, Sales, IT, and Customer Success to align fulfillment with company goals.

Required Qualifications

  • 5+ years in fulfillment/distribution leadership with teams of 50–100+ employees.
  • Hands-on leadership style.
  • Experience in high-volume distribution or fulfillment center leadership.
  • Proven success in labor planning, process optimization, and building high-performing teams.

Beneficial Qualifications

  • Warehouse Management Systems experience.
  • NetSuite ERP experience.
  • Exposure to conveyance or automation systems.
  • Lean/Six Sigma credentials (Green Belt minimum; Black Belt preferred).

Compensation & Benefits

  • Competitive base salary, annual bonus, and equity.
  • Comprehensive health, dental, and vision coverage.
  • Generous PTO and holidays.
  • 401(k) plan with company contribution.

Job Tags

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