Talent International is partnering with a fast-growing global leader in the component testing sector to hire a Customer Support Specialist for their Enfield, CT facility (5x days a week onsite) .
This is a great opportunity for people who are looking to build on their career and will suit those with 1+ year of high volume, phone base work experience.
What you will be doing:
- Serve as the main point of contact for customers—taking calls, scheduling work, and providing regular updates on project timelines.
- Coordinate closely with testing teams to track progress and ensure on-time delivery.
- Manage a high call volume (50–75 calls daily) and scheduling for ~200 customers annually.
- Update schedules in Excel and internal systems while maintaining clear, professional communication.
What you bring:
- 1+ year of customer-facing experience (call center, customer service, or similar phone-based role).
- Strong communication skills with an upbeat, resilient personality
- Organized and detail-oriented, with the ability to juggle multiple tasks in a fast-paced environment.
- Tech savvy with basic knowledge of Excel, email, and Microsoft Teams.
Details:
- Full-time, 40 hours/week.
- Contract role with long-term potential for extension or conversion.
- Onsite in Enfield, CT 5x days a week (no remote)!
...origin, citizen status, creed, religion, religious affiliations, age, sex, marital status, sexual orientation, gender identity and expression, disability, veteran status, pregnancy, or any other status protected by law. Compensation details: 33-34 Hourly Wage PIc2...
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