Customer Service Representative Job at Leeds Professional Resources, Brandon, FL

MS9WR0ZjaGtLeXVoQS93aCtvVjdXWXBwamc9PQ==
  • Leeds Professional Resources
  • Brandon, FL

Job Description

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay $18/HR (Monday-Friday Day Shift)

Work Environment: In-office training for about 2-3 weeks. After successful training this position will become work from home.

Additional Info:

  • Must have reliable transportation and home internet access

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Excellent communication skills and Microsoft Office Suite

Job Tags

Work at office, Work from home, Day shift, Monday to Friday,

Similar Jobs

Dave Wright Nissan Subaru

Automotive Sales Manager Job at Dave Wright Nissan Subaru

 ...Core Values:* We Solve It* We Are All One Team* We Do What We Say* We Grow Or We Die* We Commit And Never QuitAutomotive Sales Manager Responsibilities:* Establish and maintain relationships with our guests* Perform 1-on-1s with staff* Achieve... 

Sutter Health

Real Estate Analyst, Lease Accounting Job at Sutter Health

 ...Sutter Health System Office-Valley**Position Overview:**Performs various financial related analysis, reporting and validation of Real Estate Lease obligations, as well as financial reporting for Real Estate Owned Assets. Interfaces with leadership, including department... 

Covelo Group

Recruiter - School Staffing | Up to $70K + Commission Job at Covelo Group

 ...Educational Services Recruiter Up to $70K + Uncapped Commissions | Hybrid (Mostly Remote) | East Bay, CA Earn a competitive salary...  ...Need to Succeed: Proven Experience: At least two years in staffing or recruitment, with the ability to thrive in a fast-paced, high... 

The Belgrove

Director of Sales & Marketing Job at The Belgrove

 ...features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't...  ...food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit... 

Autism Speaks

Social Media Manager Job at Autism Speaks

 ...Autism Speaks is seeking a Social Media Manager to work in our dynamic Marketing Communications department. The Social Media Manager is self-driven...  ..., multicultural, and inclusive workplace. We recruit, evaluate, employ, and promote candidates without regard to race, color...