Customer Service Representative Job at Insight Global, Kent, WA

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  • Insight Global
  • Kent, WA

Job Description

Required Skills & Experience

  • 1+ years of experience as a Customer Service Representative within a call center environment
  • High school diploma or equivalent
  • Proficiency utilizing Microsoft Office programs such as Outlook and Word
  • Excellent communication skills and ability to resolve issues within a timely and professional manner

Nice to Have Skills & Experience

Logistics and/or supply chain industry experience Bilingual – Spanish speaking

Job Description

A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include

  • Provide verbal and written communication via phone support and email correspondence
  • Monitor various processes including delivery routes and any related changes

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