The Customer Service Representative's primary responsibility is to handle customer calls and process orders received via EDI, email, or fax. The position also involves providing order status updates, shipment confirmations, and addressing all customer inquiries, ranging from simple questions to complex requests. The Customer Service team works closely with other departments to ensure customer orders are fulfilled accurately and efficiently, and that any issues are resolved promptly and appropriately.
This position requires on-site work at our Monroe Township, NJ facility 5x a week. MEASURES OF SUCCESS:
IDEAL CANDIDATE ATTRIBUTES:
BENEFITS PACKAGE & EMPLOYEE PROGRAMS:
Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2022 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands, including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry~Morse®, Four Paws®, Kaytee®, K&H®, Nylabone®, and Pennington®, strong manufacturing and distribution capabilities, and a passionate, entrepreneurial growth culture. Central Garden & Pet is based in Walnut Creek, California, and has over 7,000 employees across North America and Europe. Visit to learn more.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
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