Job Advert
Location:
Oriskany, NY (Hybrid – Virtual roles work from home with periodic office visits)
Pay:
Based on experience and location
Type:
Contract (Full-time hours), Monday–Friday, 8 AM to 11 PM (flexible shifts based on business needs)
Start Date:
ASAP
About the Job
Join a leading insurance provider as a Senior Customer Service Representative supporting the Dental Global Customer Solutions (GCS) team. In this role, you’ll handle inbound customer inquiries via phone and email, resolve issues with empathy, and ensure every customer interaction is exceptional.
Your New Customer Service Job:
- Respond to dental customer requests via phone or email
- Research and resolve inquiries related to policies, claims, and procedures
- Process transactions and refer complex requests to appropriate departments
- Strengthen customer relationships through effective communication and empathy
- Navigate multiple systems (e.g., Salesforce, Insight) to provide integrated support
- Maintain professionalism and high-quality service standards
What You’ll Need to Succeed:
- 1+ year of customer service experience (call center, retail, or restaurant)
- High School Diploma or GED
- Intermediate computer literacy and multitasking across systems
- Ability to work flexible shifts between 8 AM and 11 PM, Monday–Friday
- Prior experience in dental insurance or dental office preferred
- Strong verbal communication and listening skills
- Experience with Salesforce is a plus
What You’ll Get in Return:
- Opportunity to enroll in full medical, dental, vision, 401K, and life insurance ($20,000 benefit)
- Weekly pay and consistent hours
- Supportive recruiter guidance throughout the hiring process
- Access to resume tips, interview prep, and career coaching
What to Do Now:
If you're interested, apply now—we’re hiring fast!
At Hays, we’re more than recruiters—we’re career partners. If this role isn’t right for you, visit hays.com for more opportunities.
Additional Info:
- Must be legally authorized to work in the U.S. (no sponsorship available)
- Drug testing may be required
- ADA accommodations available upon request
...Standard of Luxury and Comfort Were seeking a highly qualified, collaborative, professional, knowledgeable, and results-driven Trade Marketing Manager to support our growing mattress manufacturing company. Future employees will have the opportunity to join...
Our client, a diversified financial services company providing banking and investing services, is seeking a Banking Ops Specialist for a 6+ month contract role located in Jacksonville, FL, Islanda, NY, or Lewsiville, TX. The Banking Ops Specialist supports routine day...
...Warehouse Associate Our company is searching for a motivated and experienced Warehouse Associates - we are seeking a career-minded... .... The Warehouse Associate supports our companys warehouse operations and is responsible for performing an array of duties such as receiving...
...Job title: Heavy Equipment Mechanic Location: West Valley City, UT Contract Type : Direct Placement/Permanent Start Date: ASAP Salary... ...Global is assisting a prominent manufacturer of vacuum trucks identify a Heavy Equipment Mechanic. The Heavy Equipment Mechanic...
...Were looking for an Area Director of Business Development to join our team. You will report directly... ...of Business Development. You will be managing small teams of business development... ...direct sales experience in healthcare service industry required ~ A proven track...