Computer Support Associate I - Infrastructure Job at The Judge Group, Waterloo, IA

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  • The Judge Group
  • Waterloo, IA

Job Description

Computer Support Associate I - Infrastructure

Location: Waterloo, IA 50703

Job Type: Contract

3rd shift position (10:30 pm to 7 am)

Weekend On-Call rotation that these positions will be a part of

OT is possible

Job Description:

• Provide on-site desk-side support to the Waterloo, IA location through performing the following duties

Job Duties:

• Imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.

• Responsible for effective e-mail communications and ability to create and maintain basic

• Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.

• Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.

Job Requirements:

• Knowledge of computing and networking concepts and fundamentals

• Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.

• Knowledge of computer security policies and a general overall knowledge of computer security concepts.

• 1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:

• Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

Looking forward to hearing from you!

Job Tags

Contract work, Night shift, Weekend work,

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